Heavenly Healing Hands Massage Therapy
23360 Chagrin Boulevard
Beachwood, OH 44122
(216) 640-6851 – Call or text
Hours: We do not list our hours because there are times when we are at the office as late as 10 p.m. and as early as 9 a.m. We make ourselves available (within reason) when our clients need us the most. So let us know what time you need and we will make every effort to accommodate you.
Location: We are very convenient to the interstate. We are right by I-271 and not far from I-480. We are approximately 18 minutes from downtown Cleveland; 35 minutes from the Airport; 15 minutes from Independence; and about 10 minutes from Solon. We have plentiful off-street parking.
Couples Massage Deposit: We require a $20 deposit for all couples sessions. You will find this button on the SERVICES page. When you book please BE SURE you can make the time you book for because when a couple cancels last minute this means one or more other couples were turned away and told they could not get in. In addition, since we have our therapists come in special for all couples massages, we lose money having to pay therapists for canceled sessions. We turn away several couples each week because we have only so many appointments available so we appreciate your cooperation.
Couple massage cancellations for special promotions/special holidays: For Christmas, Valentine’s Day, and Mother’s Day promotions for couples massages, if a cancellation is made on the same day of your appointment, your card will be charged for the full amount of the appointment (regardless of the reason). During these peak times we turn away a ton of couples and once we tell them there are no appointments we lose that business for good. We appreciate your cooperation.
Cancellation policy for couples massages on regular days: If you schedule a couples massage and cancel in less than 24 hours before your scheduled time you lose your deposit. If you cancel in less than 3 hours prior to the scheduled start of your couple massage session you lose your deposit and you will be charged ½ of the remaining balance of the session (regardless of the reason for cancellation). When you cancel at the last minute we cannot get another couple in that slot and we have already turned away lots of couples who wanted your time slot. Your cooperation is appreciated.
For after hours, early morning, and weekend appointments: Please call ahead for these so we can try to accommodate you.
Phone scheduling: We prefer to use a smartphone for scheduling. Some would say this is unprofessional but the fact is we get calls around the clock from clients all over the United States. Therefore, we are dealing with different time zones and because we utilize the smartphone (current technology) we are able to be totally accessible most of the time. This is important to our clients and many clients like being able to text us if they are sitting in a meeting or at work where they cannot talk on the phone.
Scheduling for couple massages: We understand that people sometimes decide to get a couples massage at the last minute. However, if at all possible, please schedule at least a day ahead. We utilize highly-skilled, seasoned therapists who have their own massage practice or who work part-time for high-end spas and we must coordinate with their schedules. We do not use newbies just out of massage school like many other spas or offices. This is to your advantage since you end up getting a phenomenal massage so please help by scheduling ahead. We really appreciate it.